Find answers about products, licenses, downloads, support, WordPress themes, templates, and digital assets on Markoflow.
What is Markoflow?
Markoflow is a premium digital marketplace operated by ThemePul focused on WordPress themes, plugins, and website products.
Is Markoflow multi-vendor?
No. Markoflow is a single-vendor marketplace operated directly by ThemePul.
Do products include lifetime updates?
Yes. All valid licenses include lifetime updates unless otherwise stated.
How many websites can I use with a Regular License?
A Regular License allows usage on 1 website per quantity purchased.
How many websites can I use with an Extended License?
An Extended License allows unlimited website usage.
How long is support included?
Products include 6 months free support.
Support may be extended to 12 months by purchasing additional support coverage.
Do you store customer card information?
No. Markoflow does not store customer credit or debit card information.
Payments are securely processed by third-party payment providers.
What payment methods are supported?
Supported payment methods may include:
- Stripe
- Cryptocurrency payments
Can I get a refund?
Refund requests may be submitted within 14 days of purchase for eligible cases.
Do products require license activation?
Some products may require:
- Purchase code verification
- Domain activation
- License validation
Can I resell products purchased from Markoflow?
No. Redistribution or resale of products is prohibited unless explicitly permitted.
How do I contact support?
Support Email: [email protected]