Markoflow Terms & Conditions

Last Updated: May 2026

Welcome to Markoflow.

Review the Markoflow terms and conditions for marketplace access, digital product purchases, licenses, user responsibilities, and services.

By accessing or using our website, marketplace, products, and services, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of the platform.

1. About Markoflow

Markoflow is a premium single-vendor digital marketplace operated by ThemePul.

Business Name: Markoflow
Company Name: ThemePul
Country: Bangladesh

Markoflow by ThemePul is an Elite Author on ThemeForest specializing in premium WordPress themes, plugins, templates, and digital products.

All products available on the marketplace are created, distributed, managed, updated, and supported directly by Markoflow.

Markoflow does not allow third-party vendors or independent sellers.

2. User Accounts

Users may be required to create an account to:

  • Purchase products
  • Download files
  • Access licenses
  • Receive updates
  • Submit support requests

Users are responsible for:

  • Maintaining account security
  • Protecting login credentials
  • Providing accurate information
  • Activities performed under their account

Markoflow is not responsible for unauthorized access caused by user negligence.

3. Purchases & Payments

All purchases are securely processed through trusted third-party payment providers.

Supported payment methods may include:

  • Stripe
  • Cryptocurrency payments

Prices may change at any time without notice.

Applicable taxes or VAT may apply depending on customer location.

Markoflow reserves the right to:

  • Reject suspicious transactions
  • Cancel fraudulent orders
  • Restrict abusive accounts
  • Limit download access when necessary

4. Product Licensing

All products sold on Markoflow are licensed, not sold.

Purchasing a product grants limited rights to use the product according to the selected license.

Buyers may not:

  • Resell products
  • Redistribute files
  • Share download links
  • Upload products to other marketplaces
  • Claim ownership of products
  • Remove copyright notices
  • Use nulled or unauthorized copies

unless explicitly permitted by the product license.

5. License Verification & Activation

Certain products may include:

  • Purchase code verification
  • Domain activation
  • License validation
  • Automatic update verification

License misuse, unauthorized sharing, or activation abuse may result in:

  • License suspension
  • Update restriction
  • Account review
  • Permanent access removal

6. Product Updates & Support

All products include lifetime updates unless stated otherwise.

Support coverage depends on the purchased license.

Included Support

  • 6 months free support included
  • Installation guidance
  • Bug fixes
  • Product-related assistance

Extended Support

Customers may extend support coverage to 12 months by purchasing additional support coverage where available.

Support Limitations

Support does NOT include:

  • Custom development
  • Website customization
  • Third-party plugin integration
  • Server management
  • Advanced coding modifications

7. Refund Policy

Due to the digital nature of downloadable products, refunds are limited to eligible cases only.

Customers may request a refund within 14 days of purchase if:

  • The product is completely broken
  • The product description is misleading
  • Download issues cannot be resolved
  • A duplicate purchase occurred

Refund requests based on:

  • Change of mind
  • Lack of technical knowledge
  • Compatibility conflicts
  • Delayed response time
  • Hosting/server limitations

may be rejected.

Approved refunds may result in:

  • License deactivation
  • Download access removal
  • Support termination

8. Prohibited Activities

Users may not:

  • Attempt unauthorized access
  • Abuse marketplace systems
  • Share license keys
  • Use pirated/nulled products
  • Reverse engineer marketplace systems
  • Distribute malicious content
  • Abuse support services
  • Scrape marketplace content automatically

Violation may result in:

  • Account suspension
  • Permanent ban
  • Legal action
  • License deactivation

9. Intellectual Property

All marketplace branding, systems, products, designs, logos, content, and assets belong to Markoflow and ThemePul.

Users may not reproduce or redistribute marketplace content without written permission.

10. Limitation of Liability

Markoflow shall not be liable for:

  • Data loss
  • Business interruption
  • Revenue loss
  • Product incompatibility
  • Third-party conflicts
  • Hosting/server issues
  • Indirect damages

All products are used at your own risk.

11. Changes to Terms

Markoflow may update these Terms & Conditions at any time without prior notice.

Continued use of the platform after changes means acceptance of the updated terms.

12. Contact Information

Support Email: [email protected]
Business Email: market@markoflow.com
Copyright Email: [email protected]